Over 15 years experience in the hearing industry
Sabreena Sunner, RHIP
Director of Operations and Professional Practice Registered Hearing Instrument Practitioner; Certified in Cerumen Assessment & Management, Tinnitus Care Provider- Holding Certificate from the International Hearing Society.
Sabreena started her hearing journey at a young age being a hearing aid wearer herself. Her career in the industry began in 2008 and she became fully registered in 2011. Over the span of her career, she has worked across the lower mainland with both corporate and privately owned practices. She has worked as a Regional Manager as well as overlooking the Audiological departments for various ENT’s (Otolaryngologists) across the lower mainland. Since 2013 she has invested a lot of time into volunteering as a Practicum Supervisor, as well as a peer mentor. With a passion to learn, she obtained her advanced certification for Cerumen Management with CSHBC. In addition, while she was facing the end of her pregnancy, she took on training for and completing her certification for the IHS Tinnitus Care Provider Certificate program.
Fun Fact, she passed her exam with flying covers while in labor, in between contractions. Through the student and peer mentoring process, Sabreena developed enthusiasm for Professional Practice and Standardization. This took her career along the path of working with the College of Speech and Hearing Health Professionals and supporting various roles that ensure regulatory standards that prioritize public safety. When Sabreena doesn’t have her head buried in regulations or working in the clinic, you will find her spending time with her husband and daughter. She is often looking for an adventure to take her toddler on and their days are spent between music classes, dance classes, soccer games and swimming. She has been teaching her daughter ASL since she was 2 months old, and her daughter communicates with sign as well as speech.
Chahat, CCR
Punjabi Community Relations and Physician Outreach Coordinator
Chahat is no stranger to the hearing industry, working formerly as a customer care representative and the friendly face at the front office at Acoustic Waves Hearing. Currently she is pursing her studies in communication and utilizing her academic knowledge to help bridge the gap between our clinic and the community; fostering meaningful connections with partners and spearheading making a positive impact as she continues to amplify our presence and commitment to the well being of our community.
Chahat is an enthused learner and in her free time she is generally found invested into a new experience and thriving in learning a new skill. A spiritual person, she finds joy in exploring fashion, beauty, nature, and travel. When she isn’t busy learning, she can be found with her friends and family, chasing the sun, finding a full moon, or exploring a beach wave.
Tania, CCR
Audiometric Operations and Administration Manager
Tania brings with her 2 years of Customer Care Service. She is currently a student enrolled in the Hearing Aid Dispensing program and is passionate about hearing health. She is eager to assist you with your hearing needs and to provide support in your journey to better hearing.
Tania will be growing her knowledge and working toward a more technical role with Acoustic Waves Hearing. For now, she will be the smiling face to greet you at the door but soon will working behind the scenes to support the Hearing Practitioner and Audiologist in your care plan and hearing aid services.
When she isn’t working hard in the clinic; she can be found caring for the family dog Cosmo, a quirky little French bulldog; or busy shuffling her little brother to Soccer game. She spends her free time exploring holistic health, spending time with her sisters or chasing around her toddler niece.
Meli
Community Programs Coordinator and Relations Specialist
With over ten years experience in customer service and five years in the events and coordination industry, Meli has joined our team as Community Programs Coordinator and Relations Specialist.
Meli’s exceptional communication skills as well as her ability to multitask and work well under pressure makes her an asset in our outreach program department.
She owns an event planning & coordination business while also being a mom of two little ones. Meli is always ready for new challenges and enjoys everything life has to bring !
Navia, CCR
Customer Care Representative
With six years of invaluable experience in customer care, Navia is the heart of our customer service team. Currently pursuing a degree in psychology, she seamlessly combines theoretical knowledge with practical expertise. What sets her apart is her personal connection to the hearing impaired community, having supported a senior grandmother who struggled with hearing impairment and her sister in law, who is a current hearing aid wearer. This firsthand experience enriches her ability to provide empathetic and tailored support in our hearing clinic. Beyond work, Navia is a fashion enthusiast who enjoys quality time with her dog Cosmo and appreciates the finer moments with a great glass of wine.
Staff (not shown)
Diagnostic Audiologist and Clinical Consultant
My name is Peni Wilson and my Husband Barry Wilson as well as My Mother Sadie Ross received Incredible Support regarding their Hearing Problems from Sabreena when she worked at Connect Hearing in Port Coquitlam.
She always went above and beyond with her special interest in ensuring they got the very best service.
She was especially concerned and caring when it came to my Mom (who was in her 90’s at the time) personal needs in regards to her Hearing Aids.
In our estimation we would highly recommend anybody with Hearing Problems to contact Sabreena at Acoustic Waves Hearing and they won’t be disappointed. ♥️
Sincerely,
Barry & Peni Wilson
Friendly atmosphere
for all of your hearing needs!